Business 2.0


Next-Generation Wireless: No Panacea

Think the cellular providers will surely learn from their current quagmire? Think again.

October 16, 2000

Robert Poe

Illustration: James O’Brien

Judging from the money, effort–and hype–expended for its development, the third generation (3G) of wireless services due to roll out around the world later this year should usher in an era of go-anywhere, do-anything communications. Third-generation (analog is cellular's first generation; current digital systems are the second; and future high-speed digital wireless will be the third) wireless systems will transmit data at hundreds to thousands of kilobits per second–far faster than the standard 9.6kbps wireless modems in use today. Technology optimists gush about the possibilities of instant-response mobile Web browsing, full-motion video cell phones, and viewing movie trailers over 3G portable devices. 

It's far more likely, however, that future global 3G networks will be as fragmented and incompatible–i.e., as confusing and frustrating for users–as today's cellular networks. In particular, one of the most critical features of wireless communications–roaming, or the ability to use a device outside of one's home network or country–will remain a headache for some time to come. 

The main reason: Any future global wireless infrastructure has to evolve from today's hodgepodge of competing and incompatible wireless networks, a process tremendously complicated by the strategies and maneuvers of manufacturers and operators with vested interests in one system or another. And while last year's International Telecommunication Union deal (ITU) established a specification that would supposedly "harmonize" future wireless systems globally, it also left plenty of room for disharmony. "The goal was to converge on one standard, and that's not going to happen for a long time, if ever," says Peter Rysavy, president of Rysavy Research, a wireless-industry consultancy in Hood River, Ore. 
 

Valiant attempts

 The ITU specification, dubbed IMT-2000 (for international mobile telecommunications) established outlines for future 3G systems. Among other things, it called for them to support wireless data transmission rates of at least 2 megabits per second for indoor fixed terminals, 384 kilobits per second for outdoor terminals at walking speed, and 144kbps at driving speed. The specification represented a valiant attempt to resolve an acrimonious struggle between major factions that had seen lawsuits between large European and U.S. manufacturers, and even U.S. government intervention. 

At issue were the details of the proposed air interface (the method of packaging data for wireless transmission and reception) known as code division multiple access, or CDMA. U.S. CDMA pioneer Qualcomm and its partners stood behind a version called cdma2000, which is based on the second-generation (2G) system currently used by such cellular operators as Sprint and Verizon in the U.S. and DDI and IDO in Japan. The second camp, led by Sweden's Ericsson, pushed a flavor called wideband CDMA, or W-CDMA, which uses different frequency ranges and other parameters, and is defined under a standard called UMTS (universal mobile telecommunications system). This group included mostly advocates (both manufacturers and operators) of GSM (which stands for global system for mobile communications–a 2G system used by most European, many Asian, and some U.S. cellular operators); and NTT DoCoMo, the mobile communications spin-off of Japan's dominant domestic phone company. 

Although it succeeded in bringing the two standards closer technically, the ITU was unable to get the sides to agree completely. As a result, it was forced to leave the actual choice of air interface for 3G systems optional, as long as it met the stated performance requirements–and to put the best face on the lack of true standardization by calling it harmonization. 
 

Back door plan

 The lack of a specific air interface standard also left the door open for a third major approach to 3G wireless systems. Led by AT&T, operators using TDMA (time division multiple access, the 2G system most widely used in North and South America), are pinning their hopes on a technology called EDGE (enhanced data rate for global evolution), another high-speed technology that the ITU has accepted as meeting 3G performance requirements. Because it is compatible with existing TDMA networks, EDGE doesn't require TDMA operators to install all-new network radio equipment as they would have to with the CDMA-based 3G options. 

With three major systems in the works, users will face choices in 3G wireless services as difficult as they do in today's cellular market. Adding to the confusion will be the variety of interim technologies operators can use to get from today's low data speed systems to the fastest 3G networks. 

Current users of 2G CDMA networks–such as Sprint and Verizon customers–have the simplest choices. Their operators can offer increasingly speedy data transmission using technologies with names like 1X (in various versions) and HDR (high data rate) that are all based on the same underlying technology, eventually arriving at 3G cdma2000. 

The simplicity comes with a trade-off, however. While such users will have roaming capabilities on a fair number of other networks around the world that use the same version of CDMA, those will be substantially outnumbered by GSM networks. As a result, says Rysavy, "Countries that are picking cdma2000 run the risk of ending up isolated islands in the worldwide cellular situation."

Perry LaForge, executive director of the CDMA Development Group (CDG), argues, however, that dual-mode phones–devices able to communicate over two types of networks, such as future cdma2000 and W-CDMA systems–will allow the same kind of roaming many operators offer today. Even with different versions of 3G CDMA being installed, he claims, "You're talking about two similar technologies. You will be able to roam across both as people do with AMPS (an analog cellular technology) and CDMA today." 
 

Complicated choices

 That may be true once the entire world has migrated to full-fledged W-CDMA or cdma2000 3G systems. But such migration won't happen smoothly, and perhaps not at all, because of the more complicated choices facing operators of the two other major types of systems, GSM and TDMA. 

For example, users of GSM–which was developed through a remarkable cooperative effort among European manufacturers, operators, and governments, and then spread rapidly around the world mainly because it made roaming so effortless–will get higher data speeds when their service providers upgrade to an interim technology known as GPRS (general packet radio service, expected to begin commercial service next year), and once more when they move to UMTS. That process, especially the second part, won't be easy, though. While GPRS is essentially an upgrade of existing GSM networks, implementing UMTS will require entirely new radio equipment in both networks and user devices. Operators will only make such large investments when local market conditions justify it, and different operators will reach that point at different times. This virtually ensures that there will be a patchwork of networks around the world at different stages on the road from 2G GSM to 3G UMTS–even more than with systems such as 2G CDMA that can be more easily upgraded to 3G cdma2000 status. 

The resulting situation will have at least two effects. First, it will complicate future cdma2000 users' prospects for roaming across around the world on UMTS networks using dual-mode handsets, because neither cdma2000 nor UMTS systems will be uniformly available. Second, it will cause future users of networks based on UMTS, the chosen successor to GSM, similar problems when traveling away from home–while they'll be able to access 2G services everywhere there is a GSM network, 3G services requiring UMTS networks will be less uniformly available. 
 

Not free to roam

 Users of future versions of GSM networks–those incorporating either GPRS or UMTS–will for the most part face the same problems in the U.S. as do current GSM users: in particular, a lack of networks providing roaming capabilities. They may find partial relief, however, if their home operators implement EDGE, which in addition to being a method of bringing high data speeds to TDMA networks, is also a tool for giving them compatibility with the GSM world. With EDGE-capable handsets, GSM users will have roaming capability over any TDMA network that also uses EDGE. 

It's unclear how much motivation GSM operators will have to implement EDGE, however–the advantages to them are far less obvious than to TDMA operators, while the disadvantages are greater. "We think EDGE will not happen anywhere outside U.S.," says Jane Zweig, executive vice president at market researcher Herschel Shosteck Associates. As GSM operators begin building out GPRS and UMTS infrastructure, she notes, "money is limited, and so are engineering resources. EDGE is not going to be at the top of the list for investment." 

If GSM operators in Europe and Asia decide not to implement EDGE, it will inconvenience those regions' users wishing to use their phones in the U.S. It will be far worse for U.S. TDMA users, however, which include the customers of AT&T, BellSouth, and Southwestern Bell. For such customers, who are by far the majority in the U.S., EDGE–which AT&T claims will be available as soon as 2002–is not just the only route to higher-speed data services, it also offers the only mid-term hopes for roaming outside the U.S. If non-U.S. GSM operators don't adopt EDGE, such hopes are futile. 

In the longer term, though, EDGE should make it possible for huge numbers of U.S. TDMA customers to use their phones overseas for the first time. That will happen, according to Jim Grams, vice president for technology development at AT&T's wireless group, because manufacturers will develop hybrid phones and other user devices capable of working with both EDGE and UMTS networks. "UMTS and EDGE technologies are going to be quite complementary," he claims. 

In the end, though, choice of technology is only the beginning of the struggle for operators–and, by extension, for their customers. At least as important, according to Herschel Shosteck's Zweig, is actually engineering and building the physical network. "In most cases, when you look at the 2G digital stuff, it's never been question of what's a better technology, it's a question of how is the network designed," she says. "And that determines how successful they are." 

Alphabet Soup

 A breakdown of the technologies, and our take on each.

ACRONYM: CDMA
WHAT IT STANDS FOR: Code division multiple access
WHAT IT DOES: Sends multiple signals, each containing a unique code, and each spanning the same 1.25 Mhz frequency band. Receivers ignore all signals except those that contain the code they are looking for. The system significantly increases the amount of data that can be sent in a given frequency range.
WHERE IT'S USED: As a second-generation system, currently used by operators in the U.S. (including Sprint and Verizon), Korea, Japan, Hong Kong, and other Asian markets. 
WHO MANUFACTURES IT: Technology commercialized by Qualcomm; manufactured by many companies, including Samsung, Ericsson, and Nokia.
PROGNOSIS: As a 2G technology (called IS-95 or cdmaOne), offers better performance than other 2G systems. With a late start behind GSM and TDMA, though, users are far outnumbered by those of GSM globally, and of TDMA in U.S. But two of the three major 3G systems are based on CDMA, so it will dominate in the future
 

ACRONYM: TDMA 
WHAT IT STANDS FOR: Time division multiple access
WHAT IT DOES: Divides available spectrum into narrow frequency bands, and each second into individual time slots. An individual transmission uses one of the time slots for each second in one of the frequency bands. Offers significantly more transmission capacity for a given frequency than analog cellular.
WHERE IT'S USED: Used mostly in the United States by operators such as AT&T, BellSouth, and Southwestern Bell
WHO MANUFACTURES IT: Most major manufacturers
PROGNOSIS: An outdated technology being kept alive indefinitely through prodigious engineering and marketing efforts by AT&T and supporting manufacturers 

ACRONYM: GSM
WHAT IT STANDS FOR: Global system for mobile communications
WHAT IT DOES: A standard based on TDMA technology, GSM was established by Europe-wide agreement among manufacturers, operators and governments. Became phenomenally successful because of the roaming and manufacturing economies of scale it offered.
WHERE IT'S USED: Almost exclusively by operators in Europe, at least one operator in most Asian markets, and several substantial operators in the United States
WHO MANUFACTURES IT: Most major manufacturers, but especially in Europe 
PROGNOSIS: Along with its 3G evolution, likely to predominate everywhere except in the U.S., where it will continue to play a modest role in the face of fierce competition by technically superior CDMA 

ACRONYM: GPRS
WHAT IT STANDS FOR: General packet radio service
WHAT IT DOES: Provides higher-speed data transmission for GSM networks
WHERE IT'S USED: Commercial operation to begin early next year
WHO MANUFACTURES IT: Same as GSM operators
PROGNOSIS: Probably will be adopted by most GSM operators 

ACRONYM: EDGE
WHAT IT STANDS FOR: Enhanced data rate for global (or GSM) evolution
WHAT IT DOES: Uses enhanced TDMA technology to achieve 3G data transmission speeds; compatible with both GSM and U.S. TDMA networks
WHERE IT'S USED: Commercial introduction slated for 2002. Likely to be widely used in the U.S., where it's the only high-speed data option for TDMA operators. GSM operators in Europe and Asia may also adopt it, but spending on GPRS and 3G equipment will be their first priority
WHO MANUFACTURES IT: Manufacturers of TDMA and GSM equipment
PROGNOSIS: Good in United States, iffy in Europe and Asia

ACRONYM: W-CDMA
WHAT IT STANDS FOR: Wideband CDMA
WHAT IT DOES: A high-speed version of CDMA, which is based on Qualcomm technology, but significantly modified by Japanese and European manufacturers
WHERE IT'S USED: The GSM world's chosen 3G technology
WHO MANUFACTURES IT: GSM manufacturers
PROGNOSIS: Will be the dominant 3G technology outside the U.S., less so in the U.S. 

ACRONYM: cdma2000
WHAT IT STANDS FOR: Commercial name for the version of 3G CDMA based on 2G CDMA (IS-95/cdmaOne)
WHAT IT DOES: A high-speed version of CDMA compatible with existing 2G CDMA networks
WHERE IT'S USED: First commercial operation scheduled for later this year in Korea; will be 3G technology for all 2G CDMA operators in the U.S. (including Sprint and Verizon), Japan, Korea, and several other Asian countries
WHO MANUFACTURES IT: Further development of earlier CDMA technology by Qualcomm and its partners, manufactured by most major manufacturers
PROGNOSIS: Besides being a lock with 2G CDMA operators, may entice new operators, particularly in Asia, away from GSM because of its superior efficiency and call quality 

ACRONYM: UMTS
WHAT IT STANDS FOR: Universal mobile telecommunications system
WHAT IT DOES: An overarching standard mainly based on W-CDMA technology but also includes technologies for particular uses 
WHERE IT'S USED: Same as W-CDMA
WHO MANUFACTURES IT: Same as W-CDMA
PROGNOSIS: Same as W-CDMA 
 
 

Robert Poe(rpoe@business2.com)is a Senior Writer for Business 2.0.


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